The Data Literacy Show

11: Should We Use AI Agents?


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In this episode of The Data Literacy Show, Ben Jones (CEO of Data Literacy) and Alli Torban (Senior Data Literacy Advocate) share a practical framework to help you identify strong AI automation candidates, reduce risk, and keep quality high over time.

Topics covered:

  • How to use the Frequency–Complexity Matrix to spot good automation opportunities

  • How to evaluate a task’s exception rate and decide between full or hybrid automation

  • How to estimate recovery cost so you can start automating safely

  • The four categories of Automation Health Metrics every team should monitor

  • Why humans still play a critical role in trusted automation


Links mentioned:
Show notes: https://dataliteracy.com/episode-11

Waitlist for our new course Enhancing Your Workflow with AI: https://dataliteracy.com/enhancing-your-workflow-with-ai/

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The Data Literacy ShowBy Data Literacy