On this episode of Driving Insights, we dive deep into the world of automotive service management and explore the essential qualities, skills, and strategies that separate the best from the rest. Discover the key ingredients that make up the perfect Service Manager, from their technical expertise and leadership abilities to their unwavering focus on customer satisfaction and business growth. Whether you're a seasoned Service Manager looking to take your skills to the next level or an aspiring leader seeking to make your mark in the industry, this episode is packed with valuable insights and actionable advice that will help you drive your service department to new heights. Tune in now and unlock the secrets to service management success!

Episode 11 Homework - ⁠⁠Download