Not all days are created equal. Some days, you show up and just crush it non-stop. Other days, it can feel challenging to even type good. On today's show, we look at what goes into making those good days "good" and those bad days "bad". Getting into the zone, meetings, switching modes, interfacing with customers, responding to incidents (and other interruptions) - every little thing has the power to push the needle one way or the other.

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With audio editing and engineering by ZCross Media.