In this episode of the NEGOTIATEx podcast, Mickey Bergman recounts his challenging experiences negotiating for Otto Warmbier’s release from North Korea. He details his initial efforts in Pyongyang and the profound emotional impact of Warmbier’s return in a coma. 

Throughout the discussion, Mickey reflects on the complex nature of international negotiations, highlighting the importance of empathy, trust-building, and emotional intelligence in diplomatic interactions. 

He shares insights on managing the emotional toll of such high-stakes situations and the critical role of personal connections in navigating the intricacies of crisis communication and negotiation outcomes.