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If you're only focused on getting new clients, you're leaving money on the table. Retention is the most underrated (and profitable) skill in coaching — and it's one we systemize inside BSTCA. In this episode, I'm breaking down the retention frameworks that help our coaches re-sign 80%+ of their clients, create predictable MRR, and build brands that don't rely on constantly chasing the next sale.
What You'll Learn:
The 3 R's of retention: Results, Relationship, and Re-sign runway
What coaches get wrong when trying to "support" clients
How onboarding, feedback loops, and mid-program pivots boost re-sign rates
The exact timing and strategy we teach for pitching renewals
Need help with retention? Send me a DM with the word "RETENTION" today.
By Demi Yeager4.2
1111 ratings
If you're only focused on getting new clients, you're leaving money on the table. Retention is the most underrated (and profitable) skill in coaching — and it's one we systemize inside BSTCA. In this episode, I'm breaking down the retention frameworks that help our coaches re-sign 80%+ of their clients, create predictable MRR, and build brands that don't rely on constantly chasing the next sale.
What You'll Learn:
The 3 R's of retention: Results, Relationship, and Re-sign runway
What coaches get wrong when trying to "support" clients
How onboarding, feedback loops, and mid-program pivots boost re-sign rates
The exact timing and strategy we teach for pitching renewals
Need help with retention? Send me a DM with the word "RETENTION" today.