Lee Hartley Carter is President of Malansky+Partners, a language strategy firm, an avid public speaker, and a regular contributor to Fox, Yahoo Finance, and MSNBC. Listen in to figure out how to use emotion in conversations for a desirable outcome.

Check out her book here: Persuasion: Convincing Others When Facts Don't Seem to Matter

Join the Persuasion Lab! www.thepersuasionlab.com

Got questions about the lab? Let us know at [email protected]. 

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