Having been a TV news anchor, Eileen has a lot of experience and expertise in how to deliver a message well. Seek first to understand and then you can seek to be understood is one of the pieces of advice Eileen gives in this interview.

You can learn more about eileen at thinkwixted.comor just send her an email at [email protected]

In this episode of NeuroConversant Leadership, Jeremy interviews Eileen Wixted, a strategic communications expert, about effective communication in STEM fields. Eileen shares her journey from television news to founding her own firm, emphasizing the importance of empathy, audience-centric communication, and understanding intent versus impact. The conversation covers techniques for improving communication skills, the role of empathy, and the challenges of conveying messages in technical environments.

Chapters:

• 00:00:01 Introduction to Eileen Wixted
• 00:00:47 Eileen's Career Journey
• 00:01:41 Communication in STEM
• 00:04:01 Accents and Communication
• 00:07:01 Interpersonal Communication Skills
• 00:08:30 Intentional Communication
• 00:10:48 Empathy in Leadership
• 00:18:19 Intent vs. Impact
• 00:21:47 Learning Communication Skills
• 00:28:26 Authentic CommunicationTakeaways:

• Effective communication is audience-centric.
• Empathy is key in leadership.
• Intent vs. impact matters in communication.
• Understanding your audience builds trust.
• Communication skills are transferable.
• Assume positive intent in interactions.
• Visual cues communicate messages.
• Storytelling enhances presentations.
• Seek to understand before being understood.
• Good communication is a competitive advantage