What started as a side job selling wireless modems eventually led to Tom Kulzer creating the world’s first email automation tool, AWeber. As demand grew, he assembled a team and they built a business infrastructure to support the fast growth. 20 years later, over 1 million small businesses have used AWeber. 100,000 of them are active customers. In this episode, Tom provides the processes that laid the foundation for this scaling success story. Visit https://businessinfrastructure.tv/, Ep. 115 for show notes.