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In this episode, hosts Renee Schulte and Jason Haglund sit down with Daryn Nelsen-Soza from NAMI National to explore how the NAMI Provider Program bridges understanding between mental health professionals and the people they serve. Together, they discuss how empathy, education, and lived experience can transform behavioral health care. Daryn shares insights into provider training, NAMI’s mission to close gaps in communication, and how these initiatives are reshaping the culture of care across the country.
In this episode, you’ll learn:
The key moments in this episode are:
00:00:06 – Introduction & Episode Overview
00:00:59 – The Whiny Farmer Intro: November on the Farm
00:02:15 – Meet Guest Daryn Nelsen-Soza from NAMI National
00:03:40 – How the NAMI Provider Program Started
00:06:25 – Bridging Gaps Between Providers and Lived Experience
00:09:10 – Common Barriers in Provider Training
00:12:00 – Why Empathy and Education Go Hand in Hand
00:14:35 – The Role of NAMI in Behavioral Health Workforce Development
00:17:50 – Stories of Connection & Impact
00:21:20 – Addressing Burnout and Compassion Fatigue
00:24:10 – How Providers Can Get Involved
00:26:45 – Closing Thoughts & Key Takeaways
Links:
Connect with us:
https://ruralpolicypartners.com/
https://www.linkedin.com/linkedin.com/company/rural-policy-partners/
https://www.facebook.com/facebook.com/ruralpolicypartners
https://www.youtube.com/@ruralpolicypartners
Watch this episode on YouTube: https://youtu.be/gb8Z5NqMzn0
By Renee Schulte5
77 ratings
In this episode, hosts Renee Schulte and Jason Haglund sit down with Daryn Nelsen-Soza from NAMI National to explore how the NAMI Provider Program bridges understanding between mental health professionals and the people they serve. Together, they discuss how empathy, education, and lived experience can transform behavioral health care. Daryn shares insights into provider training, NAMI’s mission to close gaps in communication, and how these initiatives are reshaping the culture of care across the country.
In this episode, you’ll learn:
The key moments in this episode are:
00:00:06 – Introduction & Episode Overview
00:00:59 – The Whiny Farmer Intro: November on the Farm
00:02:15 – Meet Guest Daryn Nelsen-Soza from NAMI National
00:03:40 – How the NAMI Provider Program Started
00:06:25 – Bridging Gaps Between Providers and Lived Experience
00:09:10 – Common Barriers in Provider Training
00:12:00 – Why Empathy and Education Go Hand in Hand
00:14:35 – The Role of NAMI in Behavioral Health Workforce Development
00:17:50 – Stories of Connection & Impact
00:21:20 – Addressing Burnout and Compassion Fatigue
00:24:10 – How Providers Can Get Involved
00:26:45 – Closing Thoughts & Key Takeaways
Links:
Connect with us:
https://ruralpolicypartners.com/
https://www.linkedin.com/linkedin.com/company/rural-policy-partners/
https://www.facebook.com/facebook.com/ruralpolicypartners
https://www.youtube.com/@ruralpolicypartners
Watch this episode on YouTube: https://youtu.be/gb8Z5NqMzn0

17,989 Listeners