Today on the WAM podcast, host Linda Rigano interviews Jan Weiss, who is an expert in commercial credit and collections, across a number of industries. She is also an independent producer, having worked on shows for the Jewish Broadcasting Service. In this episode, Jan shares with us her professional journey, as well as some expert advice for businesses to help them view their credit and collections as a hidden profit center. She also has some tips for staying connected with customers during COVID-19, working with your IT department, as well as some other resources for credit and collections professionals. Jan recommends that we follow those who lead by doing and not by saying, and the best advice she has received is, ‘Don’t be afraid to take risks!’ Tune in today to this inspiring episode!

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