Eric Gordon has spent his career as an social scientists trying to understand how city governments can use technology to better engage their citizens. But he’s learned that technology doesn’t matter if governments aren’t willing to listen and citizens don’t feel listened to. Add to surveillance technology to the mix, and technology doesn’t seem to […]

116. How should governments use technology? To build trust, says Eric Gordon

Reimagining the Internet is a production of the Initiative for Digital Public Infrastructure at UMass Amherst, asking scholars, activists, journalists, and artists what is broken on the internet and how to fix it.

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116. How should governments use technology? To build trust, says Eric Gordon

116. How should governments use technology? To build trust, says Eric Gordon