Transforming from a new manager to an authentic leader involves embracing a coaching mindset. Guided by team goals, the leader as coach draws from sources like benchmarks and industry norms. Establishing personalized goals for each team member fosters a coaching role when discussing performance.

Setting performance expectations including defining the purpose of work assignments, clear results, and priorities are all tools for a leader as coach.

As with any sports team, feedback is also key for coaches in the work environment. In both cases, feedback conversations must focus on driving improvement and acknowledging strengths. Adapting your management and coaching style must also adjust to the skills, experience, and motivation of each person on the team.

Watch or listen to today’s sixteen-and-a-half-minute episode.