While multi-factor authentication (MFA) is at the top of many counties' cybersecurity priorities, implementing MFA is not straightforward. MFA can be overwhelming when counties have to consider selecting the right authentication methods to not only keep their county secure but also make sure employees, suppliers and citizens have a good user experience. On this episode of IAM Pulse, we are joined by county CIOs to discuss how to best implement MFA and what county officials should be looking for in an MFA solution to improve user adoption.