Retail is one of the most complex decision environments in the world. Millions of transactions. More than a million active SKUs. Shifting customer expectations. Tight margins. Fresh products that have to move quickly. And supply chains where small disruptions can show up on the shelf.

AI is becoming part of how retailers manage that complexity. 

In this episode of Moving the World, Sineesh Keshav of Prologis talks with Albertsons’ Anuj Dhanda about how one of the nation’s largest food and drug retailers is using artificial intelligence to improve retail operations, customer experience and supply chain performance.

In this episode: 

00:40 – Intro

01:35 – AI Hype Versus Enterprise Value

06:03 – Agentic Commerce and Customer Experience

09:45 – Merchandising and Better Business Decisions at Scale

13:00 – AI, Labor and Employee Adoption

17:00 – Designing AI Tools for Adoption

19:27 – Making Data AI-Ready

23:20 – Source to Table: AI in the Supply Chain

27:57 – The Future of Retail Operations

Today’s experts:

Sineesh Keshav, Chief Technology Officer, Prologis
Sineesh leads global technology strategy across Prologis, focused on digital transformation, AI, and the integration of intelligent systems into logistics infrastructure. His work sits at the intersection of physical operations and advanced technology, shaping how supply chains evolve in an AI-driven world.

Anuj Dhanda, EVP, Chief Technology & Transformation Officer, Albertsons
Anuj leads Albertsons’ enterprise-wide technology and transformation strategy, including its AI roadmap. He is responsible for advancing the company’s “4 Big Bets” in AI, focused on reinventing customer experience, merchandising, labor, and supply chain operations.

Disclaimer: The views and opinions expressed in this podcast are those of the guests and do not necessarily reflect the official policy or position of Prologis.