We’ve all heard the saying “lost in translation” but what about when things get lost in their delivery? How do you make sure that when you have a difficult conversation with someone, your message is delivered and received? On this week’s episode of What Would She Do, we are going to tackle one of the most important lessons I’ve ever learned in my career; the difference between intent versus impact and the importance of keeping these two things aligned. For more information about this topic or podcast, visit us at whatwouldshedo.com.