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Identifying the touch points for guests and the expectations around those help to standardize guest experience. But to truly provide an exceptional, memorable, experience we need to think not just service but overall experience. Before, During, and maybe even after.
This episode is sponsored by www.BlueHost/track/MODNation
Restaurant MOD is produced by https://www.DoubleSat.com
By Zachary CurryIdentifying the touch points for guests and the expectations around those help to standardize guest experience. But to truly provide an exceptional, memorable, experience we need to think not just service but overall experience. Before, During, and maybe even after.
This episode is sponsored by www.BlueHost/track/MODNation
Restaurant MOD is produced by https://www.DoubleSat.com