Nicola Peters is a self-confessed systems geek and is affectionately known as the Dubsado Queen!  While running a wedding stationery business for 5 years alongside her 9 to 5, Nicola learned about the correlation between setting up structured systems and the success of her business.  Since closing her wedding stationery business in 2019, Nicola has redirected her attention to serve struggling service providers go from overwhelmed to organized. She specializes in setting up systems and processes as well as organizing internal service workflows for her clients.  By using online business management tools, such as Dubsado, she creates processes to automate tasks like following up with prospective new clients, onboarding new clients, project management, offboarding clients, and more.

In today's episode, our founder and host Gloria Ward and Nicola Peters discuss the importance of optimizing, automating, and creating workflows that generate a profit for your business.  You will learn how to establish a client’s value proposition.  How to develop a buyer’s journey by asking the consumer the right questions by showing interest.  During their conversation, they agree that when starting a business, owners focus on their business plan; however, they forget that the longevity of their company lies in systems and processes.  Listen to a great conversation that we as business owners and entrepreneurs might not think of as a priority until we get overwhelmed.

Visit her website and follow her on Instagram.