Our guest is Janie van Hool. Van Hool is a RADA trained actress and corporate communications specialist. She works with companies and leaders to improve their communication skills. She's the author of the new book, The Listening Shift: Transform your organization by listening to your people and helping your people listen to you.

What you will learn in this interview

* How preparing like a performer will improve your interviews

* How to use silence to your advantage

* How to be listened to at a meetin