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1218: Deliver Service Now: Drive Referrals and Retain Customers with Customer Service Speaker Vance Morris
Retaining customers while charging premium prices can feel like walking a tightrope, especially when expectations are sky-high. Customers need to feel like they’re getting more than just a product—they want an experience, value, and a relationship they can trust. When retention becomes a challenge, it’s often a signal to focus on deeper connections and delivering […]
The post 1218: Deliver Service Now: Drive Referrals and Retain Customers with Customer Service Speaker Vance Morris first appeared on Marketer of the Day with Robert Plank.
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By Robert PlankRetaining customers while charging premium prices can feel like walking a tightrope, especially when expectations are sky-high. Customers need to feel like they’re getting more than just a product—they want an experience, value, and a relationship they can trust. When retention becomes a challenge, it’s often a signal to focus on deeper connections and delivering […]
The post 1218: Deliver Service Now: Drive Referrals and Retain Customers with Customer Service Speaker Vance Morris first appeared on Marketer of the Day with Robert Plank.