The Customer Experience Podcast

125. A Year From Now, You’ll Wish You Began Today w/ Joseph Jaffe


Listen Later

You want to level up your customer experience to customer obsession, but how?
Get started now. In a year’s time, you’ll wish you started today.
In this episode, I interview Joseph Jaffe, host of CoronaTV and Admiral/Co-Founder at The HMS Beagle, about the origins of his show and everything he’s learned along the way.
Joseph and I discuss:

- The availability heuristic (things that are harder to measure are the more important)

- How to implement customer obsession as a host

- The origin story for CoronaTV

- The art of having real conversations encapsulates entrepreneurship

Check out these resources we mentioned during the podcast:

- Watch CoronaTV

- Joseph wrote Flip the Funnel

- Joseph is also on Twitter

Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.
...more
View all episodesView all episodes
Download on the App Store

The Customer Experience PodcastBy BombBomb

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

107 ratings


More shows like The Customer Experience Podcast

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

223,469 Listeners

The CX Leader Podcast | A resource for customer experience leaders by Walker Information

The CX Leader Podcast | A resource for customer experience leaders

37 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,187 Listeners

Reinventing Customer Experience by ZS

Reinventing Customer Experience

30 Listeners

5-Minute University by Minaya Learning Global Solutions LLC

5-Minute University

3 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,972 Listeners