Turning the Table

125: Lauren Hernandez | The Hospitality Training Gap


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Full Course Fund CEO, Lauren Hernandez joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to discuss the growing disparity of effective hospitality training and the expectations placed on new staff members without the requisite skill sets, and how COVID only made things worse.

Show Notes:

Thoughts: the restaurant industry has an education problem. Most restaurant training is on the job, which presents several challenges:

1. Lack of budget

2. Even less time

3. Highly subjective: No QC/standardization

4. Doesn’t accommodate different learning styles

5. Education as a path to creating the next gen of restaurant leadership & promoting & developing from within

The Three Things That You Can Do Right Now To Close The Hospitality Training Gap:

1.) Invest in a culture of training and coaching.

2.) Provide Leadership Training For Leads AND Potential Leads

3.) Create a Maintain a Succession Plan


To learn more about Lauren and Full Course:

Lauren Fernandez on Linkedin

Full Course Programs & Courses

The NRN Top Fifty of 2022


Find out the three biggest ideas for staff training by grabbing this episode's BONUS CONTENT

By Clicking Here!


Support for The Hospitality Industry:

Chowco.org

I Got Your Back

The Burnt Chef Project

Chef Life Coaching


Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.

Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.

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Benchmark Sixty sponsors this show; check out their unique staff retention solution.

In Partnership with Chef Life Coaching

Turning the Table is a production of Realignment Media.

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Turning the TableBy Adam Lamb