In today's episode, Jillian is going to give a window into a mistake that was made, how it was addressed, what was learned, and how she and her team came out better than before.

In this episode, you'll learn:

• Mistakes happen, and they can sneak up on you.
• The answer is checks and balances.
• The flowchart is the living breathing document for this process.

To access the full video, show notes and resources from this episode, please visit https://scaleyoursmallbusiness.org/blog/.

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