DBA

126. Why Over Delivering Is CRUCIAL...


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The worst thing you could possibly do is sell a product or service for $30 and give your customer $30 worth of value. There is no change, no connection, and no real loyalty that is built with the relationships of your customers when that happens. Instead focus on over-delivering for your customers, and make them want to come back for more because you gave them the most value for what they paid for.

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