People don't like to puzzle over how to do things - they like puzzles in their own place, when they want to be entertained or challenged - but not when they want to find when their dry-cleaner closes. The designs you craft should be self-explanatory, if not self-evident - your users should be able to "get it" without having to think about it. Usability is what separates average products from great ones, and all you need to know about it, in this review of "Don't Make Me Think" by Steve Krug.

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The 31.5 Guy