The Junction

#13: Get Better Employee Engagement Metrics with AI


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As organizations grow, it can be difficult to stay in touch with how employees are feeling.

A lot of companies check the box by deploying annual surveys that are a mile long. Even worse, it takes time for employees to fill them out and even more time for leadership to act on the results.

One of the ways we gauge the health of our time week-to-week is a simple pulse survey via Slack (which saves to the Resource Record in Salesforce).

We ask: “How was your week?” with a drop down menu that includes the responses: Good, Meh, or Bad. This doesn’t replace regular manager check-ins and surveys designed to drill down into more specific initiatives (such employee satisfaction related to a new program or benefits, for example), but it gives our people a simple way to signal when something is off.

Over time, it’s possible to use AI to quickly identify heightened times when employees are feeling stressed. With the help of such insights, leadership can have more progressive one-on-one conversations with their team.

On this week’s episode, Mel and Chase explore:

  • Automated employee engagement surveys
  • Using AI to analyze employee sentiment and identify areas to improve company culture
  • Importance of education and training before adopting new tech


Have a question or topic on AI or automation that you want to learn more about? We’re all ears—literally 🎧

Shoot us an email and let us know what we should talk about next: [email protected]

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The JunctionBy Venn Technology