In this conversation, Viral Shah, the Chief Product Officer and co-founder of Data Button, shares his journey from mechanical engineering to the tech industry, highlighting his experiences at Microsoft and the lessons learned in product development. He discusses the inception of Data Button, a platform designed to empower small and medium-sized businesses (SMBs) to create their own software solutions without the need for extensive technical knowledge. Viral emphasizes the importance of user feedback in the development process and shares success stories from customers who have benefited from Data Button's capabilities. In this conversation, Bryan Mikolaitis and Viral discuss the challenges of technology sprawl, the importance of pragmatic solutions in software development, and the role of AI in enhancing customer support. They explore the future of Data Button, including its partnership with Google and the potential for building agents that can streamline various processes. The discussion highlights the need for user-friendly tools that cater to specific business needs while also addressing the human element in AI interactions.

Chapters

00:00 Introduction to Viral Shah and Data Button
02:12 Viral's Journey: From Engineering to AI
06:30 Building AI Products at Microsoft
09:36 Transitioning to Entrepreneurship and Design
12:20 The Birth of Data Button
15:23 Solving Problems for SMBs with Data Button
18:25 User Experience and Success Stories
23:16 Navigating Technology Sprawl
26:57 Building Pragmatic Solutions
29:55 Understanding Hosting and Infrastructure
33:29 The Human Element in AI Support
36:51 The Future of Data Button and AI Integration
40:50 Imagining Future Agents

Keywords 

AI agents, Data Button, Viral Shah, entrepreneurship, software development, user experience, SMB solutions, Microsoft, product management, design agency, technology sprawl, pragmatic solutions, hosting infrastructure, AI support, Data Button, future of AI, agent building, customer experience, software development, business tools