Chargefox Head of Partner Success Rohan Smith joins us to unpack how Australia’s largest EV charging app turns a fragmented hardware landscape into a simple, reliable driver experience.

We trace Rohan’s journey (AGL → DNSP trials → RACV → Chargefox) and dig into the platform choices behind public charging that just works: OCPP-based interoperability, first-attempt start success, clear pricing (kWh, time-based and idle fees), payments, and the data that guides new site builds. Rohan shares usage trends—300k+ app users, ~5,000 plugs across public and private networks, sessions doubling YoY—and why “driver-first” means better maps, accessibility, and integrations (e.g., in-car systems and retail partners).

We also explore:

• Roaming to reduce “app fatigue” and lift utilisation
• Why charge to ~80% on DC keeps trips moving
• Strata & fleets: RFID, workplace billing and load limits
• V2G/V2L: dynamic pricing, grid support events, and resilience during outages

Whether you’re planning a road trip, operating a site, or mapping the future of the grid, this episode translates EV charging buzzwords into practical decisions drivers actually feel—uptime, speed to charge, and confidence to go electric.