Did you know that facilitation is really important for organizational transformation? We've just completed an overview of the entire organizational transformation model, containing all the ingredients for organizational transformation that Ray and the Genysys group have identified over the years. 

The secret ingredient to organizational transformation is really how information is presented, or how it is facilitated. So simply knowing the information is not enough. In today's episode, Ray and Amy talk about the art of facilitation, and they also discuss developing the skill of facilitation and why that really is so important for organizational transformation. 

Show Highlights:

• Ray explains what the art of facilitation is. 
• It takes a minimum of three years for change to become a part of a culture, so you need to have sustained engagement from the people.
• Patience and persistence are necessary, but sometimes contradictory with each other when guiding the process of sustained engagement.
• Guiding the process of sustained engagement can be likened to conducting a jazz ensemble.
• There are many different elements, which are all different all the time, involved in the process. 
• Are people born facilitators? Or is it a skill that can be learned? Ray explains.
• The change often comes with the letting go of the facilitator. 
• Why engagement is a part of facilitation. 
• Some of us are wired to be more patient and some of us are wired to be more persistent.
• Managing one's own personality is vital to facilitation.
• Someone who is keeping their eyes open makes a successful facilitator.
• Rhythm is a big thing, and change has its own, unique rhythm. 
• Why learning the skill of facilitation is important.
• With change comes ambiguity.
• The neutral zone.
• Being clear about the vision and related roles.
• Looking at patience.
• Ray announces the course, in the art of facilitation, that he and Andre have been working on. And it's really for everybody!
• What's to be found in the course that they have developed.
• Why Ray thinks the majority of people are 'engagement agnostics'.
• How understanding how human development works really builds engagement.
• How facilitation really matures and develops an organization, and keeps it healthy and energized.

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Our homepage: www.thegenysysgroup.com