What happens when we forget to respond to someone else's need, whether via e-mail, text, or direct message? In this episode, entitled "Things to Remember", host James Steensma relays a situation where he did not remember to respond to an important health-related e-mail from a friend...four months prior. What is the best way to acknowledge the slight, and how do we handle that frustration of being "left on read" when it happens to us? Steensma has some ideas that he's willing to try, and encourages the listener to join in doing, as well.