TravelCommons

131-Twitter Concierge Customer Service; London Tube Story


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This past week in Atlanta Hartfield Airport, when I traveled across four terminals to find a restaurant serving a nice selection of local Atlanta beers, I finally had to admit that I have a craft beer problem. In addition to this confession, I talk about about taking the London Underground back from the big Adele concert in Wembley Stadium. The experience proved out some of the positive stereotypes about the English -- queuing well and muddling through without complaining. I talk about hotel room flat screen TVs and using Twitter to quickly get Hertz to fix a mistaken refueling charge.
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TravelCommonsBy Mark Peacock

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