When AI expertise meets deep institutional iGaming knowledge, the result is a superior customer experience⚡

Conduet's CTO, Alex Gould, sat down with Matt Chambers to discuss how their AI-powered platform is transforming customer operations. 

From handling complex parlay queries to driving major business outcomes, Alex highlights why generic AI falls short in such a nuanced industry.

We also dive into the ‘dog years’ of AI development, the importance of native tech integrations, and how operators can scale for peak events like the World Cup without affecting their technical roadmap.