Brian Miller is CEO of Patrice & Associates, a hospitality staffing franchise company with 180+ locations in North America. As a staffing expert, Brian says that there are demographic forces at play that will continue to put pressure on the labor market. Susan and Brian talk about French fries, franchising, and first-time executives.

What you'll learn about in this episode:

• How the aging workforce and low birth rates impact labor
• Unexpected types of franchises, including Patrice and Associates
• What a candidate should expect from a recruiter
• Why companies have no choice about becoming more felxible
• The lesson of a giant pink eraser

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