August 07, 2020

#135: Kristi Ebong, SVP of Corporate Strategy at Orbita and Former Head of Emerging Technology at Cedars-Sinai, on Innovating in the Healthcare Industry

36 minutes

Kristi Ebong is the Senior Vice President of Corporate Strategy for Orbita, the leading conversational AI platform for healthcare. Orbita’s award-winning, HIPAA-compliant conversational AI platform powers voice and chat solutions for healthcare and life sciences organizations that improve patient engagement, increase clinical efficiency, and improve outcomes. Customers include innovative organizations like Mass General Brigham, Mayo Clinic, Amwell, Yale New Haven Hospital, Cancer Treatment Centers of America, University of Chicago Medicine, and others. Partners included Cognizant, Deloitte, Pariveda, and ServiceNow.

Kristi also serves on the advisory board for The Johns Hopkins University Carey School of Business and as an advisor to global thought leadership consultancy HealthXL.

She was previously Head of Emerging Technology at Cedars-Sinai Health System where she served as an advisor on new and emerging technology and launched the Cedars-Sinai Accelerator Powered by Techstars. Prior to that, Kristi worked for provider systems, technology startups, and cross-vertical health organizations (including the Robert Wood Johnson Foundation, Healthspottr, and the US Department of Health and Human Services Office of the National Coordinator for Health IT). She was previously a management consultant for #1 KLAS-ranked Stockamp & Associates, where she led operational and revenue performance improvement for hospital systems. Kristi started her career working in implementation and product development at Epic Systems, focused on electronic health record deployment across hospital systems.

Connect with Kristi Ebong

Orbita
Facebook
Twitter
Kristi on LinkedIn
Orbita on LinkedIn

Some of the Topics Covered by Kristi Ebong in this Episode

What is Orbita
Kristi's current role at Orbita
Figuring out what patients need and the "access problem"
How Orbita approaches partnerships
The importance of diversity and inclusion in the sphere of healthcare
Patient journey mapping
The big vision for Orbita
Where Kristi sees opportunity in the healthcare technology industry
Kristi's experience serving as the Director of Emerging Technology for Cedars-Sinai Accelerator
How to handle the challenges of getting a healthcare startup off the ground
Leveraging the Orbita platform to build and adapt quickly in the context of COVID-19
How Kristi prioritizes new projects
How Kristi was inspired to work on the business side of healthcare delivery
Kristi's advice for those interested in working in the healthcare industry
How Kristi structures her workday
How Kristi recharges outside of work
The biggest lessons Kristi has learned throughout her career

Links from the Episode

Mayo Clinic
Shiv Gaglani of Osmosis
Brian Conyer of GIBLIB
Cedars-Sinai Accelerator
MassChallenge HealthTech (formerly PULSE@MassChallenge)
MobiHealthNews
MedCity News
HIStalk
Becker's Hospital Review
MM&M

...more

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By Justin Gordon

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