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#135 QTIP-Quit Taking It Personally; Nicole Cable, Human Experience Expert
Today's podcast guest is a person that believes in treating people nicely regardless of how they initially may be treating you. Her name is Nicole Cable and she is the CEO/Founder of Ignite HX, where "every interaction promotes positive change."
We discuss being bussed to an all white school.
Meeting her first person named "Crystal".
Having co-workers caring more about how people treated her than she allowed it to bother herself.
Dealing with broken individuals and remaining calm when trying to help them.
And many other stories about her efforts to improve how organizations can encourage better treatment for everyone.
More about Nicole (https://linkedin.com/in/nicolecable/)
Nicole Cable, MHS, CPXP, LBBP, is a leader dedicated to enriching human experiences in healthcare. With a diverse background spanning retail, hospitality, and healthcare, Nicole's journey has been shaped by personal
challenges, including a battle with a hospital-acquired infection, which ignited her passion for improving the patient experience.
As the founder of IGNITE HX (https://ignitehx.com/), a pioneering minority-owned enterprise, Nicole demonstrates humility and innovation in her approach to
business and customer experience (CX) leadership.
Through initiatives like establishing Offices of Human Experience (OHX), she strives to foster positive
change in healthcare, prioritizing inclusivity and representation.
As the former Chief Experience Officer for CareMax, Inc., Nicole leads efforts to implement OHX and champion initiatives focused on health equity and inclusive data collection practices.
With executive experience at esteemed organizations such as InnovaCare Health and the University of Maryland Medical Center & Capital Region, Nicole has been honored as one of the “Women We Admire Top 50 Women Leaders in Wellness & Fitness” and recognized among South Florida Business Journal’s Influential Business Women of 2023. Additionally, she has been
acknowledged as one of the CX Network’s “20 CX Leaders to Watch” and their Inaugural Power List.
Nicole holds a Master of Science in Healthcare Sciences focusing on Public Health and is pursuing a Ph.D. in Public Policy: Social Policy.
Most People Don't | Resources
Learn additional key take-aways by listening to more of Bart Berkey's conversations with successful leaders on his weekly podcast.
Please subscribe, like & share to help others find these words of wisdom.
www.mostpeopledont.com
View all episodes
By Bart Berkey
5
1414 ratings
Today's podcast guest is a person that believes in treating people nicely regardless of how they initially may be treating you. Her name is Nicole Cable and she is the CEO/Founder of Ignite HX, where "every interaction promotes positive change."
We discuss being bussed to an all white school.
Meeting her first person named "Crystal".
Having co-workers caring more about how people treated her than she allowed it to bother herself.
Dealing with broken individuals and remaining calm when trying to help them.
And many other stories about her efforts to improve how organizations can encourage better treatment for everyone.
More about Nicole (https://linkedin.com/in/nicolecable/)
Nicole Cable, MHS, CPXP, LBBP, is a leader dedicated to enriching human experiences in healthcare. With a diverse background spanning retail, hospitality, and healthcare, Nicole's journey has been shaped by personal
challenges, including a battle with a hospital-acquired infection, which ignited her passion for improving the patient experience.
As the founder of IGNITE HX (https://ignitehx.com/), a pioneering minority-owned enterprise, Nicole demonstrates humility and innovation in her approach to
business and customer experience (CX) leadership.
Through initiatives like establishing Offices of Human Experience (OHX), she strives to foster positive
change in healthcare, prioritizing inclusivity and representation.
As the former Chief Experience Officer for CareMax, Inc., Nicole leads efforts to implement OHX and champion initiatives focused on health equity and inclusive data collection practices.
With executive experience at esteemed organizations such as InnovaCare Health and the University of Maryland Medical Center & Capital Region, Nicole has been honored as one of the “Women We Admire Top 50 Women Leaders in Wellness & Fitness” and recognized among South Florida Business Journal’s Influential Business Women of 2023. Additionally, she has been
acknowledged as one of the CX Network’s “20 CX Leaders to Watch” and their Inaugural Power List.
Nicole holds a Master of Science in Healthcare Sciences focusing on Public Health and is pursuing a Ph.D. in Public Policy: Social Policy.
Most People Don't | Resources
Learn additional key take-aways by listening to more of Bart Berkey's conversations with successful leaders on his weekly podcast.
Please subscribe, like & share to help others find these words of wisdom.
www.mostpeopledont.com
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