Leadership that sells

137. Gee Ranasinha - What leaders get wrong about marketing


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Most marketing isn’t broken because people aren’t trying hard enough. It’s broken because nobody actually understands what marketing is supposed to do.

This conversation with Gee Ranasinha is a proper teardown of the nonsense. Too many businesses confuse marketing with activity. Brochures, websites, campaigns, “leads”. None of that matters if it doesn’t create pipeline. And most of it doesn’t, because the fundamentals are wrong from the start.

We get into why marketing is so often misdefined at board level, why sales and marketing talk past each other, and why trust, not tactics, is what actually moves deals forward. If you’ve ever sat in a meeting wondering why all this effort isn’t turning into revenue, this will hit home.

In this episode

If you want marketing that actually works, do this:

  • Start with the right prompt. If your positioning and message are wrong, everything downstream fails

  • Hold marketing accountable for pipeline, not activity or MQLs

  • Get your marketers talking to customers. Constantly. No exceptions

  • Use real customer language, not internal jargon, to shape your messaging

  • Treat price as perception, not just a number on a spreadsheet

  • Episode highlights

    [02:55] Why you cannot be both head of sales and marketing and do either well
    [05:40] The real problem: businesses don’t understand what marketing actually is
    [11:49] Pipeline vs leads and why most marketing metrics are useless
    [13:54] “How we do it is nobody’s business” – but results are
    [23:05] Why marketers who don’t speak to customers are flying blind
    [33:47] The uncomfortable truth: people don’t pick up the phone anymore
    [36:27] What you are actually selling in every deal: trust
    [40:48] Price isn’t a number. It’s a feeling
    [42:41] The line every operator should remember: what you tolerate becomes your standard

    Links and resources

    https://kexino.com/gee-ranasinha/

    https://www.linkedin.com/in/ranasinha/?originalSubdomain=fr

     

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    Leadership that sellsBy Practical Leadership Academy