We all know how important documentation is in a customer's home, but how many of us are documenting our company in the same way? I wasn't. Today I talk about 16 different forms and documents we now use to keep a paper trail in our business - from the day an employee is hired, to the day they become a Lead, and even if they get into trouble. If you don't have some of these forms you may be in for a massive headache. Lend me you ears as I go over some of our company's paper trail.