As a brand strategist, I teach my clients how to become more consumer-centric and why the Empathy Business is the only business that matters. She who knows and serves her customers best, wins. And for you to win, no one else has to lose. In this week's business-focused episode, I uncover what businesses who disrupt industries are doing that you're not, why your brand visuals don't matter as much as you think they do, and how to niche downward so that you can scale upward. No matter what industry you're in, this is an evergreen lesson worth your time.

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