Metamuse

14 // Onboarding with Jane Portman

Listen Later

Jane Portman of Userlist joins Julia and Adam to share her expertise with onboarding. Why guided tours don't work, the legacy of Clippy, and drip campaigns that are more personal and considerate.

Discuss this episode in the Muse community

Follow @MuseAppHQ on Twitter

Show notes
  • Jane Portman @uibreakfast
  • User Onboarding: The Ultimate Guide for SaaS Founders
  • Userlist
  • Benedikt Deicke
  • Intercom
  • lifecycle messaging
  • Claire Suellentrop, Forget The Funnel
  • UI Breakfast podcast
  • tooltips
  • Inspire, Not Instruct
  • aha moment
  • Clue
  • out-of-box-experience (OOBE)
  • Samuel Hulick, UserOnboard, podcast interview
  • Clippy
  • call to action
  • Val Geisler
  • drip campaign
  • tech touch
  • A/B test or split test
  • Max Seelemann
    • ...more
    View all episodesView all episodes
    Download on the App Store
    MetamuseBy Adam Wiggins, Mark McGranaghan
    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    33 ratings

    More shows like Metamuse

    View all
    The Art of Manliness by The Art of Manliness

    The Art of Manliness

    14,230 Listeners

    Talking Billions with Bogumil Baranowski by Bogumil Baranowski

    Talking Billions with Bogumil Baranowski

    15 Listeners

    What is a Good Life? by Mark McCartney

    What is a Good Life?

    4 Listeners