When were you taught how to be a good boss and manager? I know that didn't come up for me in public school, or even secondary education.

 

Instead, we were conditioned and trained to be individual contributors, often rewarded for the poor project management habits that we developed in the process. Nothing was more important than knowing the answer to a problem, even if we only retained it for a couple of days.

 

Today, I want to challenge this assumption that the act of knowing is the pinnacle of learning and that not knowing represents an inherent deficit – because there is incredible power in developing the ability to not know.

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