In this episode, Richard speaks to Darren Strong. Darren is the Managing Director of Focus Technology Solutions, a managed service provider based in the North of England.

Plus, he’s also built and managed multiple MSPs and founded Scalable MSP. They  consult, configure and implement established MSP best practices to help managed service provider businesses accelerate their profit.

Darren tells Richard why he joined the ConnectWise IT Evolve community and the catalyst for starting his MSP. He explains the types of MSPs they work with and the services they provide.

They also dig into growth, with Richard asking how Scalable helps MSPs benchmark their progress and what Darren considers to be the main issues MSPs face when they grow.

Darren also speaks honestly about why he doesn’t think there’s a conflict of interest working with an MSP coach who also owns a managed services business, how he juggles the two roles and his advice to grow and scale.

Mentioned in This Episode

• ConnectWise
• ConnectWise IT Nation Evolve
• Book: Bob Burg: The Go-Giver
• TubbTalk episode 117: How to Grow Your Business in an MSP Community Like IT Nation
• The Tech Tribe
• PSA tool: AutoTask
• PSA tool: SuperOps
• PSA tool: Halo
• Steve Riat
• Mit Patel
• Raja Pagadala
• Book: Alex Hormosi: $100m Leads
• Book: Alex Hormosi: $100m Offers