Generative artificial intelligence has the potential to transform local government. That’s why city officials everywhere are working to harness its promise—from redesigning infrastructure to reimagining emergency response—alongside managing its pitfalls.

Still, it’s a new frontier for municipalities, one that’s especially difficult to confront without the help of peers. To bridge the gap, in October 2023, our Government Innovation program at Bloomberg Philanthropies together with the Bloomberg Center for Government Excellence (GovEx) at Johns Hopkins University launched City AI Connect: a global learning community and digital platform for cities to trial and advance the usage of generative artificial intelligence to improve public services—together.

Building on more than a decade of bolstering data capabilities in city halls, our City AI Connect team has spent the past 8 months in the artificial intelligence-trenches with local officials. Each day on the platform, more than 500 city leaders convene to experiment, strategy-share, and navigate the intricacies of putting this emerging technology to work for residents’ benefit.

On this episode of Follow the Data, Katherine Oliver sits down with Claudia Juech from our Bloomberg Philanthropies Government Innovation program team alongside Denise Riedl, Chief Innovation Officer of the City of South Bend, Indiana and Kyle Patterson, Chief Innovation Officer of the City of Boise, Idaho—two City AI Connect super users—to hear about the innerworkings of this new effort. They also discuss how their cities—and peers in other cities—are capitalizing on the generative artificial intelligence movement to bring their governments—and communities—into the future, for good.