You can find people online who are offering what appear to be easily accessible and digestible solutions to almost any problem. These articles and videos are effective at pulling people in because it’s natural to crave a quick fix, but no 10-item listicle is going to provide a realistic and long-lasting solution to management.

 

Sometimes you have to change who you are to make progress, not accrue more knowledge or skills.

 

Today I want to make it okay for you to feel stupid – for you to accept not knowing as an opportunity, not an indictment of your self-worth – and help you do this for the people that you manage so that you become a boss that people won’t quit.

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