In this episode of TCS, James interviews Michael E. Holden, a financial services professional and newly published author, with both having shared backgrounds at JPMorgan Chase. They discuss Holden's new book 'Authenticity Deficit: What Financial Advisors Need to Be Relevant,' which addresses the lack of authenticity in financial services and beyond. They delve into Holden's journey, his calling to write the book, and the importance of maintaining standards over metrics in the industry. Holden shares personal anecdotes, his mixed-ethnicity background, and his motivation to help families with financial planning, a passion ignited by his own family's financial struggles. The discussion explores the impact of technology on human interaction in financial services, the importance of self-assessment, and Holden's hopes to inspire others to live authentically in both their professional and personal lives. Plans for an 'Authenticity Quotient' assessment tool are also talked about, aiming to help individuals evaluate and improve their authenticity in various life aspects.