When it comes to incident response — just like in sports — you’ve got to practice like you play. In warfare, they say, “No plan survives contact with the enemy,” and heavyweight boxing champion Mike Tyson had his own version: “Everyone has a plan until they get punched in the face.”

The point is, until you are actually in the heat of a high-pressure situation, it’s highly unlikely that you’ll be able to predict how you and the members of your team will react.

Our guest this week is Christopher Crummey. He’s executive director of the X-Force Command Centers at IBM Security. Christopher and his team create highly realistic simulations of cybersecurity incidents to help organizations evaluate how they’ll respond when the heat is on and the pressure is high.