What actually happens after a founder steps aside and a new CEO steps in? Kelsey Behringer, CEO of Packback, joins us to unpack the emotional and operational realities of leading a company through a major transition—from a VC-backed startup to a growth-stage business under new ownership.

Kelsey opens up about what surprised her most in the CEO seat, including the often-unspoken loneliness of leadership, and how she’s built systems of support, communication, and culture from the inside out. We get into how her background in teaching shaped her approach to change management, why financial transparency builds trust, and how she balances performance with humanity in a mission-driven company.