If you're an employer struggling with this idea of improving retention and reducing turnover, you're not alone.

You need to solve the retention puzzle, ASAP.

You need to hear from Todd Tangeman, the Chief Operating Officer and Chief Human Resources Officer for Newton Medical Center.

Retention represents a lot of value. "There are costs associated with hiring and training and onboarding folks," Tangeman said. "There's a cost when good members leave."