Overnight, the pandemic dramatically reshaped people's relationships with restaurants, leading to a surge in the utilization of delivery technologies like Doordash. George Jacobs, whose upbringing revolved around his father's pizzeria, has dedicated his entire career to contemplating the essence of restaurants. We cover the profound challenges confronting the industry, the enduring significance of restaurants in fostering community, and the compelling case for a third-party delivery experience to enhance first-party ordering.