When we hire someone new, or train people in a new skill, everyone goes through a growth journey. At some point along the way, when they're learning to master their new skill or environment, there is a period where they're in danger of falling into the Pit of Despair. This is the place where they feel like no matter how hard they've tried, they just can't make it, they don't understand the expectations set for them, or they feel in-over-their head and overwhelmed. The result can be abdication and just doing enough to get by, or depression, or unhealthy behavior at work as they seek to cope with this sense of failure and feeling trapped. But there is hope! There is a way out. It's you!

The leader is the ladder out of the Pit of Despair. While it may be tempting to criticize the people in the Pit of Despair because "they just didn't have what it takes" or some other frustration about why you think they're down there, what they really need is you. They need Time, Vision, and Encouragement. Formal time is necessary for developing hard skills, but Informal time is crucial for building trust. Vision includes both Short-Term vision to help them get immediate clarity on next steps and quick wins, but it also includes a Long-Term vision for how they contribute to the success of the team. Finally, it requires Encouragement that is specific, genuine, and authentic. If you ever find any of your people in the Pit of Despair, then turn to these three things to help you get them out. When you do, you'll build a level of trust and relationship with that individual that usually pays big dividends in performance later on.

For more information, visit www.RewiredDynamics.com.