Driving Insights

15 - The Goal Standard: Technician Production Objectives


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On this episode of Driving Insights, we explore the transformative power of setting clear, achievable goals in your service department. Join us as we discuss the key strategies for implementing a highly effective production objectives program that will supercharge your technicians' efficiency, boost your bottom line, and elevate your customer experience. From analyzing data and setting realistic targets to communicating objectives and fostering a culture of accountability, we'll provide you with a comprehensive roadmap for success. Whether you're a seasoned Service Manager or a newcomer to the industry, this episode is packed with actionable insights and proven techniques that will help you master the art of technician productivity. Tune in now and get ready to take your service game to the next level!


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Driving InsightsBy M5 Management Services, Inc.