Have you ever found yourself describing someone as a good client, while at the same time feeling a knot in your stomach when you think about the next invoice, the next request, or the next conversation you know you should probably have with them?

I want to start today with that question, because I think it’s one a lot of service entrepreneurs quietly avoid. And that question is this:

Are they actually a good client… or are you avoiding a hard decision?

• (00:00) - We All Have Those “Good Clients”

• Clients who pay late consistently are not good clients.
• Avoidance can lead to stress and cash flow pressure.
• You have the power to choose how your business operates.
• Courage is needed to have uncomfortable conversations.
• Clear expectations build trust and reduce tension.
• Scope creep can erode agreements and lead to resentment.
• Avoiding difficult conversations can damage relationships.
• Fear of losing income often leads to avoidance.
• Clarity in business protects relationships and energy.
• Recognizing what drains you is crucial for business health.

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